Terms & Conditions

1. Agreement to these terms

These Terms & Conditions ("Terms") are the agreement between you and Space Games Labs, a mobile game development studio located in Istanbul, Türkiye ("Space Games Labs", "we", "us"). They cover every mobile game we publish, including Merge Lock!, with its updates and in-game content (the "Games"), and our website at https://spacegameslabs.com (the "Website"), together the "Services".

By installing or playing a Game, or by using the Website, you accept these Terms; if you do not agree, do not use the Services. Our Privacy Policy and Cookies Policy form part of these Terms.

The Games are distributed through the Apple App Store and Google Play, whose own terms and refund policies also apply; Apple and Google are not parties to these Terms and are not responsible for the Games.

2. Eligibility and parental consent

Our Games are made for general audiences and are not directed to children under 13, or under the higher age at which the law where you live requires parental consent (for example, 16 in parts of the European Union). If you are below that age, you may not play the Games or use the Website.

If you are old enough to play but still a minor where you live, you may use the Services only with the permission of a parent or legal guardian, who accepts these Terms on your behalf and is responsible for your use, including any purchases. Parents with concerns can write to support@spaceailabs.ai.

3. Licence to use the games

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable and revocable licence to install and play the Games on a compatible mobile device you own or control, for your private entertainment only. The Games are licensed, not sold, and every right not expressly granted remains with us and our licensors.

Unless we permit it in writing or the law allows it, you must not:

• copy, modify, decompile or reverse engineer any part of a Game, or extract its code, assets or data;
• use cheats, exploits, bots, scripts, modified clients or other unauthorised software with a Game;
• circumvent in-app purchases, advertising, anti-cheat or security measures;
• sell, rent, sublicense or distribute a Game, or use it for any commercial purpose we have not approved;
• use the Services unlawfully or in a way that harms us, our partners or other players.

If you breach this section, we may revoke your licence, remove progress or Virtual Items obtained through the breach and act under section 13.

4. Game progress and data

Our Games do not currently require an account. Your progress, settings and Virtual Items are stored locally on your device, so if you delete a Game, reset your device or move to a new one, your progress may be lost, and because we cannot identify your individual save file we may be unable to restore it.

We may add optional online features in the future, such as cloud save, leaderboards, events or a player profile. If we do, the Game will explain how the feature works and the Privacy Policy will describe the related data processing. Online features may need an internet connection or sign-in through a platform service, and we are not responsible for loss caused by your device, your connection or services outside our control.

5. Virtual items and in-app purchases

Our Games are free to download and play. Where a Game offers in-app purchases, you can buy virtual currency, boosters, hints, cosmetic content, an ad-free option or other digital items ("Virtual Items").

5.1 Nature of virtual items

Virtual Items exist only inside the Game in which they are offered. They have no real-world value, cannot be exchanged for money or anything outside the Game, and cannot be transferred unless the Game expressly allows it. You receive a limited, revocable licence to use them, not ownership.

5.2 Prices, payment and refunds

All purchases are made through the Apple App Store or Google Play. The price, including applicable taxes, is shown in the store before you confirm, and the store processes your payment; we never see your card number or other payment details.

Because Virtual Items are delivered immediately, purchases are final once completed, except where the store's refund policy or the mandatory consumer law of your country gives you a right to a refund. Ask the store's support first; if it refers you to us, write to support@spaceailabs.ai with the receipt. If you are a consumer in Türkiye, the European Union or the United Kingdom, by completing a purchase you request immediate delivery and accept that the 14-day right of withdrawal for distance contracts no longer applies once delivery has begun.

5.3 Changes and unauthorised purchases

We may add, modify, rebalance, replace or retire Virtual Items as part of maintaining a Game, and will give reasonable notice where a change materially reduces the value of an item you paid for.

You are responsible for all purchases made from your device and store account, including purchases by children or others you have given access to. Apple and Google offer purchase approval and spending limits; we strongly recommend enabling them if children use your device.

6. Advertising and third-party services

Some of our Games show advertising. Where a Game shows ads, they are supplied by third-party advertising networks, which are responsible for their content; any dealing with an advertiser is between you and that advertiser. An ad-free option, where offered, removes third-party advertising but not messages about our own titles.

Advertising networks may use your device's advertising identifier to measure ads and, with your consent where the law requires it, to personalise them; you can limit this in your device settings. See the Privacy Policy for our advertising partners and your choices.

The Services also rely on providers such as Apple, Google, Unity Technologies and Cloudflare, which have their own terms and privacy policies; we do not control them and are not responsible for their practices.

7. Fair play and conduct

We want our Games to be enjoyable for everyone. When using the Services, you agree not to:

• cheat, exploit bugs or otherwise gain an unfair advantage, including in leaderboards or events where they exist;
• attempt unauthorised access to our systems, other players' data or our partners' services;
• interfere with the Services, for example by attacking our servers or transmitting malware;
• harass, threaten or abuse other players or our support team, or choose a player name that is offensive, misleading or infringes someone's rights;
• impersonate Space Games Labs or any other person, or submit false or abusive reports, refund claims or support requests.

If you find a bug or security vulnerability, please report it to support@spaceailabs.ai rather than exploiting or publishing it. We may investigate suspected breaches, remove names or content, reset unfairly obtained scores and suspend or end access.

8. Intellectual property and feedback

The Games, the Website and everything in them, including software, artwork, characters, level designs, music, sound, text, logos and names, are owned by Space Games Labs or licensed to us and protected by copyright, trademark and other intellectual property laws. "Space Games Labs", "Merge Lock!" and our logos are our trademarks. Apart from the licence in section 3, nothing in these Terms transfers any intellectual property right to you.

8.1 Feedback

If you send us ideas, suggestions, bug reports or other feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use, modify and commercialise it for any purpose without any obligation to credit or pay you, and you confirm that you have the right to give it.

9. Availability, updates and discontinuation

Our Games change over time: updates may add, change, rebalance or remove content, features or Virtual Items, and you may need to install an update to keep playing. We have no obligation to keep any feature, level or item available, or to keep supporting older versions, operating systems or devices.

The Services may occasionally be unavailable because of maintenance, technical problems or events outside our control.

We may also discontinue a Game or an online feature. Where a Game is discontinued, we will try to give at least 30 days' notice through the Game, the store listing or the Website and, where reasonably possible, stop selling Virtual Items during that period. After discontinuation, remaining Virtual Items are lost and, except where mandatory law says otherwise, we are not liable for that loss once notice has been given.

10. Disclaimers

The Services are provided "as is" and "as available". To the fullest extent permitted by law, we make no warranties of any kind, express or implied, including implied warranties of merchantability, satisfactory quality and fitness for a particular purpose, or that the Services will be uninterrupted, secure, error-free, compatible with your device or free from harmful components, or that progress or Virtual Items will never be lost.

Nothing in this section limits any warranty that applies to you under mandatory consumer law, including statutory rights concerning digital content that is faulty or not as described.

11. Limitation of liability

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, gross negligence or wilful misconduct, or for any other liability that cannot be excluded under applicable law. Subject to that, and to the fullest extent permitted by law:

• we are not liable for indirect, incidental, consequential or punitive loss, or for loss of profits, data, goodwill or game progress;
• our total liability for all claims arising out of or in connection with the Services or these Terms, in contract, tort (including negligence) or otherwise, will not exceed the greater of (a) the amount you paid us through the Games in the 12 months before the event giving rise to the claim and (b) 50 euros (EUR 50).

If you are a consumer, this section does not affect your statutory rights and applies only to the extent that the consumer law of your country allows.

12. Indemnity

If a third party makes a claim against Space Games Labs, our directors, employees, contractors or partners because you used the Services in breach of these Terms or the law, you agree to compensate us for the reasonable costs, losses and expenses (including reasonable legal fees) we incur in connection with that claim, to the extent it was caused by your breach. This section applies to consumers only to the extent that the mandatory law of your country allows it.

13. Termination

You can stop using the Services at any time by deleting the Games from your device. Because progress is stored locally, this normally deletes your progress and Virtual Items as well, and we cannot restore them.

We may suspend or end your licence, restrict your access or block your device, with or without notice, if we reasonably believe that you have breached these Terms or that your use is unlawful or harmful to other players or to us, or if the law or a platform provider requires it.

On termination, the licence in section 3 ends immediately and any Virtual Items are forfeited without refund, except where mandatory consumer law provides otherwise. Sections 8, 10, 11, 12, 14 and 16 survive termination.

14. Governing law and disputes

These Terms and any dispute connected with them or the Services are governed by the laws of the Republic of Türkiye, and the courts and enforcement offices of Istanbul, Türkiye have jurisdiction.

If you are a consumer, nothing in this section deprives you of the protection of the mandatory consumer laws of the country where you habitually reside, or of your right to bring or defend proceedings in the courts of that country. Consumers in Türkiye may also apply to consumer arbitration committees and consumer courts under Law No. 6502. Before starting formal proceedings, please write to support@spaceailabs.ai and give us a chance to resolve the matter informally.

If you live in the European Union, you may be able to refer a dispute to an alternative dispute resolution body recognised in your country (the European Commission's online dispute resolution platform closed in July 2025); we are not obliged to take part but will always try to resolve your complaint directly.

15. Changes to these terms

We may update these Terms from time to time to reflect new features, new Games or changes in the law. We will post the updated version on the Website and change the "Last updated" date at the top of this page, and if a change is material we will also give you reasonable notice before it takes effect.

Continuing to use the Services after updated Terms take effect means that you accept them; if you do not agree, stop using the Services and delete the Games. Changes do not affect purchases completed before they took effect, except where required by law.

16. General

16.1 Entire agreement

These Terms, with the Privacy Policy, the Cookies Policy and any rules we publish for a specific Game or event, form the entire agreement between you and us about the Services and replace any earlier agreements.

16.2 Severability

If any provision of these Terms is found invalid or unenforceable, it will be applied to the maximum extent permitted and the rest will remain in full force.

16.3 No waiver

Not enforcing a provision, or delaying in exercising a right, is not a waiver and does not prevent us from doing so later.

16.4 Assignment

You may not transfer these Terms or any rights under them to anyone else. We may assign them to an affiliate or to a successor in a merger, acquisition, reorganisation or sale of assets, provided that your rights are not reduced.

16.5 Language

These Terms are written in English. If we provide a translation and there is any inconsistency, the English version prevails to the extent permitted by law.

17. Contact

If you have questions about these Terms or want to report a problem, contact us:

Please include the Game name, your device model and OS version and, for purchase questions, the store receipt.